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Negotiate With Empathy

Achieve objectives without losing people.

Focus on negotiating with empathy to help achieve objectives and maintain relationships within the organization.

Our Advice

Critical Insight

  • Recognize that negotiation does not have to be a formal event. We negotiate constantly in our day-to-day interactions at work.
  • Adopt a structured approach to negotiation to prepare effectively, communicate clearly, and clarify closing positions.
  • Take the time to understand both parties’ motivations to negotiate with empathy.

Impact and Result

  • Take the time to prepare for the negotiation to identify both parties’ perspectives and objectives.
  • Focus on finding a solution that allows both parties to achieve their ultimate objective.
  • Calmly close the conversation, focusing on agreed-upon actions and confirming that both parties are on board.

Negotiate With Empathy Research & Tools

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About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 1 touchpoints with our researchers, all included in your membership.

  • Call 1: Learn how to train managers to understand the negotiation process and approach negotiations from a people-first perspective.


  • Adelle Popolo, Retired Management Consultant
  • Ann Frost, Associate Professor of Organizational Behavior, Ivey Business School
  • Dave Chalmers, Management Consultant
  • Keld Jensen, CEO, MarketWatch Centre for Negotiation; author, professor, advisor, and speaker on negotiation
  • Kristi Hedges, CEO, The Hedges Company; author of The Power of Presence
  • Michael Dickstein, Dickstein Dispute Resolution/MEDiate