Get Instant Access
to This Blueprint

Learning And Development icon

Negotiate With Empathy

Achieve objectives without losing people.

Focus on negotiating with empathy to help achieve objectives and maintain relationships within the organization.

Our Advice

Critical Insight

  • Recognize that negotiation does not have to be a formal event. We negotiate constantly in our day-to-day interactions at work.
  • Adopt a structured approach to negotiation to prepare effectively, communicate clearly, and clarify closing positions.
  • Take the time to understand both parties’ motivations to negotiate with empathy.

Impact and Result

  • Take the time to prepare for the negotiation to identify both parties’ perspectives and objectives.
  • Focus on finding a solution that allows both parties to achieve their ultimate objective.
  • Calmly close the conversation, focusing on agreed-upon actions and confirming that both parties are on board.

Negotiate With Empathy Research & Tools


About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Try Our Guided Implementations

Get the help you need in this 1-phase advisory process. You'll receive 1 touchpoints with our researchers, all included in your membership.

  • Call #1 - Learn how to train managers to understand the negotiation process and approach negotiations from a people-first perspective.

Contributors

  • Adelle Popolo, Retired Management Consultant
  • Ann Frost, Associate Professor of Organizational Behavior, Ivey Business School
  • Dave Chalmers, Management Consultant
  • Keld Jensen, CEO, MarketWatch Centre for Negotiation; author, professor, advisor, and speaker on negotiation
  • Kristi Hedges, CEO, The Hedges Company; author of The Power of Presence
  • Michael Dickstein, Dickstein Dispute Resolution/MEDiate