Foster Effective Feedback in the Workplace

• While the importance of employee feedback is well known, feedback exchange is often infrequent or low quality.
• Organizations need to foster an environment where all feedback actions are supported. Training for managers and employees can help them understand what a feedback environment looks like and equip them with the skills necessary to engage in effective feedback exchanges.

Our Advice

Critical Insight

• Effective feedback positively impacts many critical functions within the organization. It improves engagement, morale, innovation, performance, and professional and personal growth.
• Ingraining effective feedback practices into everyday processes can positively impact employees and the productivity of the organization as a whole.
• It is necessary to foster a trusting and safe environment where employees feel comfortable and encouraged to engage in feedback dialogue with their managers, peers, and direct reports.
• Managers and individual contributors alike have a shared ownership and accountability in the feedback process. All employees need to work toward developing their own competence with the feedback process.

Impact and Result

• Deliver effective feedback skills training to cultivate an organizational environment where meaningful, well-intended, and respectful feedback is shared frequently and openly among employees at all levels.
• Foster a positive feedback environment as a result of training and see an increase in employee engagement, enhanced recognition, and a positive impact on the bottom line.