The Information We Collect
McLean & Company collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.
The types of personal information we collect include name, contact information, identification information, and credit information. Credit card information is used for billing purposes only. We may record calls to or from our customer service representatives for purposes of accuracy, performance reviews, training and General quality assurance.
How We Use This Information
This information is used to provide our various products including customer service, accounting, billing, collections, and the marketing of other McLean & Company products.
McLean & Company may use aggregate or anonymous information, which will not be linked to identified individuals, for various other uses for itself and third parties. The identity of our corporate clients is not considered personal or confidential information, and we may disclose that information for promotion and marketing purposes.
McLean & Company users may have the option to participate in online discussion communities. Such communities are exclusive communities for certain McLean & Company subscribers and are accessible only by subscribers through their McLean & Company login name and password. Participation in the community is completely voluntary. By opting into the community, subscribers agree to share basic contact information (Name, Company, Address) with their peers in the community
Who We Share This Information With
McLean & Company does not share personal information with any third parties except as disclosed in this policy. McLean & Company may provide personal information to McLean & Company’s consultants, subcontractors and professional advisers (which shall be bound by privacy obligations) to assist McLean & Company’s uses disclosed herein.
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Individuals may review their personal information contained in McLean & Company files by contacting the McLean & Company privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.
McLean & Company may amend this policy from time to time. If such amendments affect how McLean & Company uses or discloses personal information already held by McLean & Company in a material way, McLean & Company will obtain consent.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.
McLean & Company is a division of Info-Tech Research Group, Inc. All rights reserved.
For more information on McLean & Company and privacy please contact our Privacy Officer at:
Toll-free: 1-877-281-0480 ext. 2691
International: +1-519-432-3550 ext. 2691