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Train Managers in the Art of Decision Making

Train managers to establish a structured approach to decision making.

Despite a glut of research on all facets of decision making, decisions often fail. In fact, one of the main root causes of leadership failure is poor decision making.

Our Advice

Critical Insight

  • Most day-to-day decisions, often including operational decisions (e.g. what should we say to customers about our new product?) and tactical decisions (e.g. how should we market the new product line?) are not important enough to undertake a thorough rational analysis.
  • However, in the case of strategic decisions (e.g. should we merge with another company?), as well as important operational and tactical decisions, a thorough rational analysis is called for. When coupled with an understanding of our inclinations toward irrationality – and tactics for avoiding those judgment traps and biases – it gives us the best opportunity to arrive at an optimal decision.

Impact and Result

  • To become effective decision makers, leaders must be reminded of how to take a structured approach to decision making to drive stakeholder buy-in, reduce bias, manage groupthink and analysis paralysis, and drive overall decision consistency.
  • Thorough training on decision making will enable managers to realize greater decision-making success – and this easily translates into significant business outcomes.

Train Managers in the Art of Decision Making Research & Tools

Evidence-Based Execution

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This program has been approved for 1 to 1.5 continuing professional development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

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McLean & Company is recognized by SHRM and can award Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

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HR Certification Institute’s® official seal confirms that McLean & Company meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.

How to complete this course:

Use these videos, along with the Project Blueprint deck above, to gain an understanding of the subject. Start with the Introduction, then move through each of the Course Modules. At the end of each Module, you will be required to complete a short test to demonstrate your understanding. You will complete this course when you have completed all of the course tests.

  • Number of Course Modules: 4
  • Estimated Completion Time: 1.5 hours

Apply the best available business information and evidence to guide critical-thinking decision-making processes, improving decisions made and adding value to the organization.

Learning Objectives

By the end of this course, learners will be able to:

  • Explain evidence-based decision-making methods and their application in the human resource function.
  • Identify sources of qualitative and quantitative evidence for decision making and process improvement.
  • Describe appropriate analysis techniques to extract relevant insights from evidence.
  • Apply analysis and establish key decision rules for evidence-based execution.

Course Modules

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Module 1

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Module 2

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Module 3

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 1 touchpoints with our researchers, all included in your membership.

  • Call #1 - Train managers to establish a structured approach to decision making.


McLean & Company conducted a mix of primary and secondary research on training managers in the art of decision making. Primary interview candidates consisted of industry practitioners and McLean & Company clients.

Key Research Contributors Included:

  • Brenda Kerton, Process Analyst, Management of Change Facilitator, Leadership Developer and Owner, Capability Insights Consulting
  • Gareth Doherty, Strategic Planning Analyst with the Federal Government of Canada
  • Anonymous Contributor