Demystify the Design Thinking Mindset

• Lines between work and life have blurred, and employees have more employment options than ever; managers need to adopt new approaches to improving the employee experience.
• Organizations’ DEI efforts are losing momentum and they need to refocus on embedding a culture of inclusion into their workplace, where all voices are heard and considered.
• The world changes quickly and unpredictably. Organizations need to adapt and shift with the changes happening around them otherwise risk becoming outdated.

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Critical Insight

• In the past, organizations have focused on their own priorities as an employer, but that pendulum has swung towards a more balanced approach. The sweet spot is where employee needs and organizational strategy meet.
• Gaining an accurate understanding of the problem and creating low-cost prototypes generate discussion and insights that help transform ideas into effective solutions.

Impact and Result

• When managers apply a design thinking mindset to workplace problems, they can engage with employees to identify needs and collaboratively design best-fit solutions.
• Design thinking develops the skillset of being agile and innovative, enabling organizations to be responsive and nimble to change.