Emotional Intelligence in Leadership

• We live in a stress-filled, fast-paced world, and it can be all too easy to become overwhelmed with everyday pressures.
• How we respond to these stresses and manage our emotions is the deciding factor when it comes to job and life satisfaction, psychological health, and leadership effectiveness.
• Your emotions impact the way you process information, make decisions, behave, and interact with others, including how you resolve conflict and build relationships.
• Managers need to find a better way to manage their emotions to successfully lead others and deal with everyday stresses.

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Our Advice

Critical Insight

• Emotional intelligence (EI) significantly impacts your leaders’ ability to be effective in their roles. The number one cause of executive derailment involves a deficiency in EI.
• EI is all about two things:
  • Understanding yourself and developing the personal competency of being able to identify, manage, and express your emotions effectively.
  • Developing social competency to handle interpersonal relationships effectively.
• EI is the foundational piece to improving other leadership competencies, such as communication, change management, conflict management, and influence.

Impact and Result

• At the heart of leadership is managing relationships, and EI is what enables managers to navigate these interpersonal relationships successfully.
• Leaders have direct influence over the culture of their team and work environment, so the role their emotional intelligence plays in achieving organizational effectiveness is significant.
• A leader’s emotional intelligence correlates with their team’s engagement levels.