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Strengthen Your Internal Customer Focus

Prepare emerging leaders to effectively collaborate with internal customers and build stronger working relationships.

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  • Emerging Leader
  • Customer Focused

    Micro-Learning (PDF) 15 minutes

Learning Outcomes

This microlearning will help emerging leaders to:

  • Describe the importance of maintaining a strong internal customer focus.
  • Build their understanding of their internal customers and their internal customers’ needs.
  • Identify internal customer challenges and propose helpful solutions.
  • Apply strategies for effectively communicating with internal customers.

The Learning Experience

Micro-Learning (PDF)

Brief and engaging learning content in PDF format for learners to quickly acquire or reinforce knowledge and skills.

Strengthen Your Internal Customer Focus Resources

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About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

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A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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