Strengthen Your Internal Customer Focus
Prepare emerging leaders to effectively collaborate with internal customers and build stronger working relationships.
- Emerging Leader, HR Professional
-
Customer Focused, Customer Focus
Micro-Learning (PDF) 15 minutes
Learning Outcomes
This microlearning will help emerging leaders to:
- Describe the importance of maintaining a strong internal customer focus.
- Build their understanding of their internal customers and their internal customers’ needs.
- Identify internal customer challenges and propose helpful solutions.
- Apply strategies for effectively communicating with internal customers.
The Learning Experience
Micro-Learning (PDF)
Brief and engaging learning content in PDF format for learners to quickly acquire or reinforce knowledge and skills.
About McLean & Company
McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Want to Learn More About Learning Resources?
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Facilitated Programs
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