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Build HR Influence Through Curiosity and a Coach Approach

Use coaching techniques in day-to-day interactions to build HR influence with other organizational leaders while continuing to evolve your role as a thought partner.

While HR professionals are experts in bringing a people-first lens to organizational challenges, often leaders do not involve them in problem solving and decision making. McLean & Company’s 2022 HR Trends Report shows that when organizations have HR as a partner in planning and executing strategy, they are 1.3 times more likely to be highly effective at generating and implementing new ideas. However, only 42% of the organizations surveyed included HR as a partner in planning and executing strategy. But why is this? Well there are a combination of factors at play. First being the natural instinct of HR professionals to provide an answer rather than engaging in collaborative problem solving by asking thought-provoking questions. This is further complicated by the perception of HR in the organization and the fact that it takes time to build trust and gain influence with leaders.

Our Advice

Critical Insight

  • Become a thought partner by shifting the mindset from providing an answer to asking questions to deepen the conversation, evolving the role of HR in the organization.
  • Shift the focus of coaching away from being the end goal to using coaching techniques to build HR influence in your interactions and ensure a people lens is applied to organizational challenges.

Impact and Result

  • Use a coach approach to build HR influence and your presence as a thought partner in your organization. And then repeat.
  • As you build your presence as a thought partner, more opportunities will arise to leverage your coach approach and strengthen your influence. It is a circular process resulting in opportunities to apply your people lens to help your leaders better achieve their organizational objectives.

Build HR Influence Through Curiosity and a Coach Approach Research & Tools

1. Build HR influence through curiosity and a coach approach

Use coaching techniques in day-to-day interactions to build HR influence with other organizational leaders while continuing to evolve your role as a thought partner.

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

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Contributors

  • Aastha Bhatia, Talent and Performance Leader, Rogers Communication
  • Jackie Chavarie, CHRL, HR Consultant
  • Tracy-Lynn Reid, MHRM, CHRL, Senior Director of Research Workforce & Talent, Info-Tech Research Group
  • Cassandra Patrovani, Founder and Managing Director, LaMP International Limited
  • Rhonda Suurd, GPHR, SHRM-SCP, HR Strategic Lead, Global First Power