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Delegate and Build Accountability

Learn how to delegate tasks and build accountability with employees through the Informed Trust Model.

  • As a manager, it can be challenging to decide how to effectively delegate or distribute leadership based on the employee capability and the outcome risk.
  • Leaders often struggle with coaching employees away from blames and excuses and toward taking accountability.
  • The inability to take accountability is often due to a lack of knowledge but also to a lack of will.

Our Advice

Critical Insight

  • Accountability is naturally associated with consequences, both positive and negative, but should be an avenue to foster positive relationships, develop key competencies, and create an environment focused around learning.
  • Managers can increase employee empowerment by working towards better delegation and building accountability, which in turn will lead to better retention rates.

Impact and Result

  • Help leaders adopt an informed approach to delegate and distribute leadership with a comprehensive overview of each component of the Informed Trust Model: Assess, Give, and Verify.
  • Managers will understand how to empower their employees to take success into their own hands and take accountability for their results.
  • Managers will learn how to coach away from a mindset of blame and toward one of accountability.

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About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 1 touchpoints with our researchers, all included in your membership.

  • Call 1: Discuss the training material and how to customize it with organization-specific processes.


  • Craig Dowden (Ph.D.), Executive Coach, Keynote Speaker, and Author
  • Linda Galindo, Accountability Consultant, Keynote Speaker, Author and Executive Coach, Galindo Consulting Inc.
  • Ron Mack, Vice President of Human Resources, HSS Inc.
  • Sean Pomeroy, CEO, Visibility Software
  • Charles Precourt, General Manager, Propulsion Systems Division, Orbital ATK
  • David Robinson, Co-Founder and Partner, TRAC-Team, Mentor, Angel Investor
  • Mark Samuel, Author and Accountability Consultant, IMPAQ Corporation
  • Andy Thweatt, Southern California Operations Manager, Flyers Energy
  • Melodie Barnett, Managing Partner and Change Communicator, Pivot Communications Inc., Author, An Honest Living: Be Wildly Successful Without Being a Jerk
  • Kent Flint, VP, Human Resources, Real Estate Webmasters
  • Patti Gonzales, SVP HR & Accounting, Capital Farm Credit
  • Heather Hochberg, Senior Director & Executive Coach, Graham Holdings Company
  • Nadia Keshavjee, Global HR Director, Business for Social Responsibility Inc.
  • Kelly Pfeiffer, HR Manager, ADB Airfield Solutions
  • Nan Russell, Speaker & Author, Trust, Inc.
  • Bob Whipple, CEO, Leadergrow