Tools & Templates

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5 Whys Analysis Tool Use this template to identify root causes of a problem.
Fishbone Diagram Tool Use this template to identify and analyze multiple causes of a problem through brainstorming and categorization.
A3 Thinking Tool Use this template to support problem-solving.
Catalog of Lean Tools Use this catalog to explore common Lean tools.
Lean Journey Reflection Template Use this template to envision your own HR or organizational Lean journey.
HR Shared Services Workbook Use this tool to design and prepare for HR shared services.
HR Services: Employee Satisfaction Survey Use the HR Services: Employee Satisfaction Survey to collect valuable employee feedback on HR services to ensure continuous customer service excellence in your organization.
HR Services: Manager Satisfaction Survey Use the HR Services: Manager Satisfaction Survey to collect valuable manager feedback on HR services to drive efficiency and ensure continuous customer service excellence...
Task Analysis Framework Example Use this example as a starting point to develop the HR Employee Task Analysis Survey.
Job Aid: Diversity, Equity, and Inclusion in Talent Acquisition Use this job aid to select talent acquisition-specific diversity, equity, and inclusion initiatives.

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