Tools & Templates

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Fishbone Diagram Tool Use this template to identify and analyze multiple causes of a problem through brainstorming and categorization.
Lean Journey Reflection Template Use this template to envision your own HR or organizational Lean journey.
Process Mapping Tool Use this template to outline steps involved in a process and highlight interdependencies.
5 Whys Analysis Tool Use this template to identify root causes of a problem.
Value Stream Mapping Tool Use this template to examine the flow of value from the beginning to the end of a service or product to eliminate waste.
A3 Thinking Tool Use this template to support problem-solving.
Catalog of Lean Tools Use this catalog to explore common Lean tools.
HR Shared Services Workbook Use this tool to design and prepare for HR shared services.
Task Analysis Framework Example Use this example as a starting point to develop the HR Employee Task Analysis Survey.
HR Services: Manager Satisfaction Survey Use the HR Services: Manager Satisfaction Survey to collect valuable manager feedback on HR services to drive efficiency and ensure continuous customer service excellence...

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