Tools & Templates
Topics
First-Time Manager Learning Path ToolUse this tool to determine first-time manager program delivery, initiatives, and timeline, and plan appropriate timing, duration, and relevance of development opportunities. |
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First-Time Manager Program Checklist – First-Time ManagerUse this checklist to capture first-time manager development tasks for first-time managers. |
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First-Time Manager Program Checklist – HRUse this checklist to capture first-time manager development tasks for HR. |
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First-Time Manager Program Checklist – Direct ManagerUse this checklist to capture first-time manager development tasks for direct managers. |
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Talent Acquisition Pain Points Assessment WorkbookUse this workbook to identify Talent Acquisition pain points, which will guide your decision on the appropriate solution for your organization. |
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Customer Accountability Tracking ToolShare this tool with emerging leaders to help structure the way they track accountabilities for specific client needs. |
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Employee Sponsorship Charter TemplateUse this Employee Sponsorship Charter Template to document sponsorship expectations and relationship milestones that must be shared with sponsors and sponsorees. |
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Employee Sponsorship WorkbookUse this Employee Sponsorship Workbook to document key information about the organization's level of readiness, need for sponsorship, priority employee segments, goals... |
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Tackle Challenging Conversations to Support Customer Satisfaction InfographicThis infographic provides emerging leaders with key takeaways and sample phrasing for addressing challenging customer service situations. |
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Framing the Customer Journey Reflection ToolDistribute this tool with emerging leaders to organize their reflection and analysis of the customer journey when thinking about the importance of their interaction with... |
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