Tools & Templates

5 Whys Analysis Tool

Use this template to identify root causes of a problem.

A3 Thinking Tool

Use this template to support problem-solving.

Catalog of Lean Tools

Use this catalog to explore common Lean tools.

HR Services: Manager Satisfaction Survey

Use the HR Services: Manager Satisfaction Survey to collect valuable manager feedback on HR services to drive efficiency and ensure continuous customer service excellence...

HR Services: Employee Satisfaction Survey

Use the HR Services: Employee Satisfaction Survey to collect valuable employee feedback on HR services to ensure continuous customer service excellence in your organization.

Task Analysis Framework Example

Use this example as a starting point to develop the HR Employee Task Analysis Survey.

HR Shared Services Workbook

Use this tool to design and prepare for HR shared services.

Interview Guide Template

The Interview Guide Template will help you plan for and execute a structured interview process.

Job Aid: Diversity, Equity, and Inclusion in Talent Acquisition

Use this job aid to select talent acquisition-specific diversity, equity, and inclusion initiatives.

Flight Risk Assessment Tool for Managers

Use this tool to equip managers to conduct effective and consistent flight risk assessments of key talent.
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