Rewarding employees without recognition is counterproductive. Put recognition first and use rewards to amplify its effectiveness.
Expectations are rapidly changing about how, and how often, employees should be recognized.
Rewards and recognition programs are often too focused on the tangible reward element, ignoring the more important, but intangible, recognition element.
Recognition programs are created in an ad hoc manner that does not align with organizational or individual needs.
Recognition is impactful independent of rewards (i.e. items with a monetary value), but rewarding employees without proper recognition can be counterproductive. Put recognition first and use rewards as a way to amplify its effectiveness.
Impact & Result
Design a recognition program with the three keys to recognition in mind: customization, alignment, and transparency.
Ask employees how they want to be recognized. Customization will make the program more effective.
Discover key strategic and cultural behaviors that the organization wants to drive, and align recognition criteria with these behaviors.
Create transparency with a fair and open recognition selection process.
Research & Tools
1. Assess current recognition landscape
Gather feedback on employee perceptions of recognition, and select key recognition criteria.