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Home
Membership
How We Deliver
- - Executive Services
  - HR Diagnostic Surveys
  - Guided Implementations
  - Workshops
  - Training Programs
  - HR Research
  - All Services
Browse Member Site
Careers

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Learning Content

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Emotional Intelligence Scenario Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.
Emotional Intelligence Knowledge Check Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.
Learning in Action: Emotional Intelligence for Effective Leadership Use this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential.
Lead With Emotional Intelligence The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...
Microlearning: Effective Virtual Meetings Learn what to do before, during, and after a virtual meeting to ensure it is an effective use of everyone’s time.
Negotiate With Empathy Negotiating is often thought of negatively. However, negotiation helps us find common ground. Help managers negotiate with empathy to achieve objectives and strengthen...
Learning in Action: Solve HR Problems Using Systems Thinking Use this handout to remind learners of core systems thinking concepts when faced with the need to problem solve.
Solve HR Problems Using Systems Thinking Train HR professionals to become better problem solvers by looking at challenges and finding solutions in a new way. Systems thinking allows you to see the big picture and...
Train Leaders to Practice Foundational Communication Skills Communication is the basis of relationships, especially within team settings where trust building becomes essential. Help managers of all levels develop their communication...
Training Deck: Foundational Communication Skills Develop core communication skills by understanding the communication process. Then, use your understanding of the communication process to craft clear messages, improve...