Navigate Difficult Conversations Handbook

Use this handbook to provide training participants with a takeaway guide for handling challenging conversations.

Role Plays: Navigate Difficult Conversations

Use this guide to train managers to practice navigating difficult conversations as a part of the Navigate Difficult Conversations training deck.

Online Leadership Training: Master Difficult Conversations

Engage McLean & Company facilitators to guide managers through online difficult conversations training.

Training Deck: Emotional Intelligence in Leadership

The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...

Emotional Intelligence Handbook

This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.

Emotional Intelligence Scenario

Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.

Emotional Intelligence Knowledge Check

Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.

Learning in Action: Emotional Intelligence for Effective Leadership

Use this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential.

Training Deck: Negotiate With Empathy

Adopt a simple three-step approach to negotiation. Use this approach to reflect on your objectives, understand the perspectives of others, craft a compelling message, and...

Negotiate With Empathy Handbook

This handbook will allow participants to take notes and complete activities during the Negotiate With Empathy training.
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