Tools & Templates

Foster Conversations to Understand External Customer Needs Infographic

This infographic provides leaders with advice on how they can help their internal-facing teams understand external customer needs. It also provides questions they can...

Map Internal-Facing Team Contributions to Strategic Objectives Template

Share this tool with leaders to help them outline the information they need to convey to their internal-facing teams to help them understand how their work directly...

Four Tactics to Help Your Internal-Facing Team Understand External Customer Needs Infographic

This infographic provides leaders with advice on how they can help their internal-facing teams understand external customer needs by providing them with actionable advice...

Job Redesign Prioritization Tool

Use this tool to shortlist and prioritize jobs for redesign.

Job Design Methods Catalog

Use this catalog to explore job design methods.

Job Review Tool

Use this tool to conduct a job review; document insights; identify pain points, strengths, and opportunities; and outline modifications to the job.

Confidence Builder – Monthly Template

This tool will help leaders take small steps to recognize and manage self-doubt, reflect on strategies that were effective and help them identify their goals to gradually...

Build Confidence Through Self-Regulation and Positive Self-Talk – Infographic

This infographic offers leaders practical strategies and examples for building confidence and addressing imposter syndrome through self-regulation and positive self-talk...

Recognition Program Workbook

Use this workbook to document key information about the current state of recognition, relevant insights, and key program decisions.

Market HR Workbook

Use this workbook to to document key information about HR's audiences, segmented value proposition statements, goals and metrics, and tactics for promoting HR's value.
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