- Brian Chupp, Continuing Term Lecturer, Purdue University Krannert School of Management
- Andrew Courtois, Senior Workforce Strategy and Analytics Master
- Jeffrey Green, Director, Talent Acquisition, J.D. Irving, Limited
- Bobby Guhathakurta, Manager, Resourcing & Talent Marketing, Deloitte Canada
- Gemma Jones, HR Manager, Spinal Life Australia
- Stephanie Keough, Budgeting, Vale Canada Ltd.
- Maria Lovi, Global Talent Lead, Business for Social Responsibility
- Andrew Mayo, Professor of Human Capital Management, Middlesex University
- Carlene McCubbin, Director, Organization and Leadership Advisory, Info-Tech Research Group
- Nina Nazarshoeva, Director of People Services, International Operations, Canadian Red Cross
- Martin Oest, Director of Workforce Planning, Simply Get Results
- Cristina Vieira, Superintendent, Workforce Planning & HR Systems, Vale Canada Ltd.
- Jackson White, Manager, Talent Management, Devon Energy
- Tien Yancy, Workforce Management Research Analyst II, The California Public Employees' Retirement System
- Organizations struggle to implement workforce planning. McLean & Company has found that only 40% of HR departments can adequately anticipate talent needs and only 26% of HR departments are high performing in workforce planning.
- This leads to missed opportunities associated with proactive workforce planning such as increased bottom line growth, workforce productivity, and workforce engagement (EY, 2014).
The process for workforce planning is achievable for all organizations regardless of their maturity. Target the level most aligned with your organization’s resources and capability, then work to progress to more advanced stages as capabilities are developed.
Impact and Result
- Implement a clear and straightforward workforce planning process aligned with organizational capabilities and maturity to make workforce planning achievable and impactful.
- Focus on conversations about talent and where the organization is going rather than on getting workforce projections exactly right to anticipate change without getting caught up in, and overwhelmed by, complicated numerical analysis.
1. Prepare to conduct workforce planning
Identify pain points, define scope, cadence, and timeline for workforce planning activities, and describe desired outcomes.
2. Identify critical talent needs
Evaluate internal and external factors, define competencies, and select roles for workforce analysis and planning.
3. Identify talent gaps
Identify supply and demand talent gaps.
4. Create an action plan
Develop an action plan to address talent gaps and communicate the plan to relevant stakeholders.
This guided implementation is a nine call advisory process.
Guided Implementation #1 - Prepare to conduct workforce planning
Call #1 - Identify who should be part of workforce planning and how to communicate with them to gain buy-in and participation.
Call #2 - Define the scope, cadence, and timeline for workforce planning and clarify employees and contingent workers in the organization.
Call #3 - Determine where baseline data required for workforce planning is stored and how to get it.
Guided Implementation #2 - Identify critical talent needs
Call #1 - Define key competencies to execute on business strategies and translate them into roles in the organization.
Call #2 - Evaluate roles and select the ones workforce analysis and planning should focus on.
Guided Implementation #3 - Identify talent gaps
Call #1 - Create a demand- and supply-side model to project workforce needs forward.
Call #2 - Build multiple workforce scenarios to examine different possibilities and more accurately make predictions.
Guided Implementation #4 - Create an action plan
Call #1 - Prioritize talent gaps and determine the correct actions required to close them.
Call #2 - Determine communication messages, plan how the workforce planning process will be reviewed and renewed.
Book Your Workshop
Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Analyze Workforce Needs
- Learn the purpose of a workforce plan that supports organizational strategy.
- Analyze current workforce landscape.
Key Benefits Achieved
- Use McLean & Company’s framework to build an effective workforce plan.
- Understand how workforce trends impact the current and future workforces.
Identify pain points and desired project outcomes.
- Defined objectives that will have true bearing on the workforce plan.
Review organizational strategy documents.
- Workforce planning alignment with organizational strategy.
Conduct a PESTLE analysis.
Conduct a SWOT analysis.
- Conducted PESTLE and SWOT analyses.
Module 2: Identify Critical Roles for Workforce Planning
Outline competencies and identify critical roles.
Key Benefits Achieved
A clear picture of the type of talent needed to execute the organizational strategy.
Review existing competencies.
Develop new key competencies.
Select a list of key competencies.
- Key competencies defined.
Explore the relationship between key competencies and current roles.
Identify critical roles.
Choose roles to include in workforce plan.
- Critical roles to focus workforce planning efforts on.
Module 3: Create Talent Supply and Demand Forecasts
Create projections to design a workforce plan that allows for organizational growth.
Key Benefits Achieved
Identify where talent gaps are likely to impede strategy execution.
Construct workforce scenarios.
- Planned scenarios for optimal business operation.
Project demand for critical roles.
- Business demand for critical roles determined.
Construct internal supply projections.
- Internal supply for critical roles evaluated.
Module 4: Create Action Plan to Address Critical Gaps
Build a workforce plan that will enable the organization to meet its strategic business objectives.
Key Benefits Achieved
Create a clear roadmap to meet the talent requirements for the organization.
Review internal supply projections.
- Projections of internal talent resources.
Prioritize supply/demand gaps.
- Talent gaps prioritized.
Determine build/buy/borrow/redeploy for each prioritized gap.
- Sources for talent gaps determined.
Develop an action plan.
- Workforce Planning Management Summary
- Workforce Planning Workbook