- When done ineffectively, job redesign presents risks to employee engagement, retention, and the employee experience.
- To avoid common mistakes, organizations must involve employees in the redesign process to inform solutions and proactively manage resistance, identify opportunities to upskill employees based on changes to job requirements, and identify the impact of job redesign to adjacent roles.
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Our Advice
Critical Insight
Don’t take the human element of the job for granted. Redesigning jobs without incorporating the employee voice risks significant resource investment with limited return, as changes may not reflect the reality of the job.
Impact and Result
- Organizations exploring job redesign must first identify the driving need through organizational data and employee feedback to ensure job redesign is the best solution.
- Next, conduct a thorough review of prioritized jobs using job analysis, the job architecture framework, and employee experience data to uncover pain points, strengths, and opportunities.
- Lastly, select appropriate job design methods to address pain points while maintaining strengths and incorporating opportunities.