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Equip Managers to Improve Team Effectiveness

Help teams climb out of ruts and reach full potential.

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Contributors

  • Andrea Price, Senior VP of Operations, Eckes & Associates Inc.
  • Carolynne Wintrip, President & Founder, Luminus Learning Inc.
  • Dr. Eduardo Salas, Professor and Chair, Department of Psychology, Rice University
  • George Eckes, Owner, Eckes & Associates Inc.
  • Joseph Eckes, Associate, Eckes & Associates Inc.
  • Kristeen Bullwinkle, Online Marketing Consultant, Kristeenbullwinkle.com
  • Nancy Gore, VP Talent & Leadership Development, Lee Hecht Knightsbridge
  • Professor Sattar Bawany, Chief Executive Officer, CEE Global
  • Trevor Timbeck, Chief Talent Officer, Info-Tech Research Group

Your Challenge

  • A wide variety of behaviors, processes, and cultural factors impact team effectiveness. Making sense of team effectiveness can be intimidating for HR professionals or team members because there is no one single formula for highly effective teams.
  • Teams are ultimately accountable for their own effectiveness and improvement but it is unrealistic to expect teams struggling with effectiveness to fix themselves. These teams lack the very behaviors, skills, and processes required to improve themselves. Sometimes they need an impartial third party – like HR – to help them get started.

Our Advice

Critical Insight

  • McLean & Company’s IDEA model of team effectiveness identifies four factors to use in identifying team challenges and focus areas for an effectiveness improvement plan: identity, decision making, exchanges within the team, and atmosphere of team safety.
  • While teams are ultimately accountable for their own effectiveness and improvement, HR can support them by offering an impactful assessment and identifying activities that teams can do to improve themselves.

Impact and Result

  • Use McLean & Company’s IDEA model of team effectiveness to identify team effectiveness drivers in an organized and easy-to-understand way.
  • Assess the team against McLean & Company’s IDEA model of team effectiveness to identify team strengths and challenges.
  • Facilitate a team meeting and team activities to address challenges and create an improvement plan.

Research & Tools

2. Analyze assessment results and prepare for team meeting

Analyze assessment results and share with the team to facilitate discussion.

3. Review progress with teams and help teams plan for continuous improvement

Re-assess team effectiveness to determine progress and support continuity.

Guided Implementations

This guided implementation is a seven call advisory process.

Guided Implementation #1 - Assess team effectiveness

Call #1 - Discuss how to use the four factors outlined in McLean & Company’s IDEA model of team effectiveness to assess teams in your organization.
Call #2 - Walk through the Team Effectiveness Questionnaire and how to use the Team Effectiveness Assessment Tool to record and analyze the answers collected from the team.

Guided Implementation #2 - Analyze assessment results and prepare for team meeting

Call #1 - Review assessment results, identify team strengths and challenges, and prepare to share and interpret the results with the team lead.
Call #2 - Prepare for the team meeting, including presenting and interpreting the results, and selecting and facilitating team activities.

Guided Implementation #3 - 3. Review progress with teams and help teams plan for continuous improvement

Call #1 - Review re-assessment and identify improvement progress.
Call #2 - Strategize how to communicate successes with the team and the organization.
Call #3 - Discuss how to enable and support teams to self-manage.

Onsite Workshop

Discuss This Workshop

Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Equip Managers to Improve Team Effectiveness

The Purpose

  • Assess team effectiveness and diagnose areas for improvement to support team effectiveness improvement plans.

Key Benefits Achieved

  • Use McLean & Company’s IDEA model of team effectiveness to help teams improve.

Activities

Outputs

1.1

Assess teams and identify priority areas for improvement.

  • Team effectiveness current state assessed.
1.2

Communicate results and begin planning for continuous improvement.

  • An action plan to improve and sustain team effectiveness.