Build a Change Sustainment Plan

Leaders often are not actively involved in sustaining the change, signaling to employees that the change isn’t important.
Lack of planning for sustaining change in the workplace impacts the ability to obtain the appropriate support and resources needed to sustain the change on an ongoing basis.

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Our Advice

Critical Insight

Sustainment cannot be done well ad hoc. The creation and implementation of a targeted sustainment plan is an integral part of the change process and key to long-term change adoption.

Impact and Result

Don’t leave sustainment to chance.
Involve key leaders in planning to build ownership from the start.
Create a plan to sustain the change until the change becomes business as usual.
Review and incorporate the appropriate sustainment components into your change sustainment plan.

Build a Change Sustainment Plan Research & Tools

1. Gather a sustainment planning team

Review the project and change plans with the sustainment planning team in preparation for plan design.

Build a Change Sustainment Plan Executive Briefing

2. Identify where sustainment is needed

Prioritize actions and identify the current status of the core and supplementary sustainment components.

3. Build the sustainment plan

Create a plan for each sustainment component, including implementation owners, required resources, budget, and timeline.

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Speak With An Analyst

Get the help you need in this 3-phase advisory process. You'll receive 7 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Gather a sustainment planning team

Call 1: Discuss sustainment planning team composition and roles.
Call 2: Identify sustainment targets for project and change metrics.

Guided Implementation 2: Identify where sustainment is needed

Call 1: Review plan to engage planning team in discussing sustainment components.
Call 2: Review proposed supplementary sustainment components.

Guided Implementation 3: Build the sustainment plan

Call 1: Review draft plan for all sustainment components.
Call 2: Identify the right owners of sustainment plan implementation.
Call 3: Determine key dates for sustainment plan implementation.

Contributors

Melody Barnett, Managing Partner, Pivot
Julia Cartwright, Head of People & Culture, GroupBy Inc.
Tim Creasey, Chief Innovation Officer, Prosci
Scott Farley, Group Director, Talent Management, Komatsu
Donna Gray, General Manager, Service Innovation & Performance Department, City of Ottawa
Susan Howard, Management Consultant
Delphia L. Howze, HR Director, Employee Relations & Development, Ithaca College
Amira Hossain, Senior Director, Global Change Management, McCormick
Anna Hrapkova, former Head of HR & Change Management, Tangerine
Jeff Kargus, Learning and Development Consultant
Suzan Khatcherian, Director, Workshops and Training Programs, McLean & Company
Diana Laufenberg, Executive Director, Inquiry Schools
Beverley Patwell, Founder and Principal, Patwell Consulting
Alexandra Rizzuto, VP, Talent Management, McCormick