What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Account and Contact Management
Activity and Workflow Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 9.1
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Lead Management
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Appointment Scheduling
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.2
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Jon W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
A great step forward for CRMs!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
We made the change after 7 years of working directly in Salesforce. Salesforce has a lot of depth and customization capabilities but that was not what we needed. We need a great CRM that can put us on a path to successful lead and client management. Due to a billing snafu, we were able to turn Hubspot around in about a weeks time (not what I would recommend by the way) but we made it happen. The team was great with being able to set us up on the path to success with training, help, and resources. We've moved into Hubspot for the majority of our sales and marketing needs cutting costs and other softwares.
What is your favorite aspect of this product?
My favorite aspect is the depth of features. I don't have to bounce around 3-4 pieces of software anymore. Hubspot is an amazing 1 stop shop for me. I have email, documents, quotes, etc all available at my fingertips. The best part it's all tracked! When it comes to integration they have some great ones. Vidyard is a recent fav!
What do you dislike most about this product?
There is not much I dislike as the way our salesforce was set up was rather clunky and cumbersome to use. If I can be critical some more flexibility on certain reports and dashboard views would be nice.
What recommendations would you give to someone considering this product?
This is a great product that you should put your eyes on if you're in the market for a CRM. They do not disappoint. Also, if you're using other software check for integrations or zaps as a lot of things exist to coincide.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pankaj Singh S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Easy to use, and cost effective for organizations
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to use, easy to implement, easy and quick training. Lots of helping guides and very good support.
What is your favorite aspect of this product?
UI and UX and easy maintenance of data.
What do you dislike most about this product?
sometimes face bugs with lists.
What recommendations would you give to someone considering this product?
Go for it, if you are looking for your first CRM.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Orlando G.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2021
Innovative CRM brings you closer to the customer
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I think that the really differentiating element is the philosophy they have created, how their concepts and all the background that exists around "Inbound Marketing" has evolved. These underlying features make your application as a sales solution amplify your results.
What is your favorite aspect of this product?
As I mentioned before, its differentiating aspect and therefore my favorite is its philosophy. In practice, his academy for sales management makes the use of the Software reach its potential and given the new realities that quarantine implies that has made the work much easier.
What do you dislike most about this product?
At the moment, aspects that I do not like properly I do not identify. If I consider that there are areas that can be improved, with their applications on mobiles.
What recommendations would you give to someone considering this product?
Well, I think the market has enough quality information on all current CRMs to make an informed decision. I must also say that you can test the entire system without purchasing it and evaluate if it really fits the needs and philosophy of the business.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Vendor Friendly Policies
