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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
14% Neutral
86% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 84

Data Visualization

87

Conversion Analysis

85

Audience Segmentation

85

Anomaly Detection

85

Customer Journey Modelling

84

Audience Demographics

83

API Framework

83

Real Time Workflow Automation

82

Predictive Analytics

82

Metadata Management

81

Cross Channel Attribution Analysis

81

Vendor Capability Ratings

Average 81

Breadth of Features

84

Business Value Created

84

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Availability and Quality of Training

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Ease of Customization

75

Vendor Support

75

HubSpot Sales Hub Reviews

Lucia M.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Why HubSpot Sales Hub Is The Best

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

What makes HubSpot Sales Hub unique is that it is very powerful and well equipped. It only makes customer intelligence easy but also handles sales analytics really well

What is your favorite aspect of this product?

The tool offer great sales analytics features. I like the customer intelligence features of this product.

What do you dislike most about this product?

Everything works with HubSpot Sales Hub.

What recommendations would you give to someone considering this product?

For customer intelligence, I recommend HubSpot Sales Hub which also makes sales analytics easy. It solves multiple business problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Clare J.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

A Sales Boost with a HubSpot Twist

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub has been instrumental in helping us navigate these complexities, streamlining our sales processes while keeping our focus firmly on the human element.

What is your favorite aspect of this product?

We’ve used HubSpot Sales Hub in our outreach to research institutions and hospital networks. These are key partners for us, and the sales cycle can be long and involved. With HubSpot, we’ve been able to track every email, call, and meeting in one place, ensuring nothing falls through the cracks.

What do you dislike most about this product?

The customization options, while extensive, can sometimes feel a bit rigid—especially if you’re used to more flexible platforms.

What recommendations would you give to someone considering this product?

I’d recommend HubSpot Sales Hub to any marketing or sales professional looking for a comprehensive, easy-to-use platform that brings sales and marketing into perfect alignment. It’s particularly valuable in industries like ours, where the sales process is long and requires meticulous attention to detail.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ryan C.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Nice plataform for startups

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

has traceability, sends e-mails, can provide situational awareness of your entire business operation

What is your favorite aspect of this product?

It has features for customizing and recording information that other software doesn't have

What do you dislike most about this product?

It has a lot of information that needs a lot of training for people to know how to use it.

What recommendations would you give to someone considering this product?

consider the size of your team and the business model of your strategy, focusing on the metrics you want to know about your team

Pros

  • Efficient Service
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Commodity Features
  • Vendor Friendly Policies
  • Vendor's Interest First

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