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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Fair
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Lead Management

86

Collaboration

86

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

81

Telephony and Call Center Management

78

Quote Contract and Proposal

78

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

83

Availability and Quality of Training

82

Breadth of Features

82

Ease of Data Integration

82

Quality of Features

82

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

HubSpot Sales Hub Reviews

Julia P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great Platorm, Highly Reccomend

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Very intuitive CRM system, has really nice features like Deal pipeline view which allows employees to visually see a lot of information on the same page. Great CRM tool for small and large businesses alike, like nice interface, clear and concise way to organise sales pipeline and creating deals. A lot of other softwares have similiar feautures just not as fine tuned

What is your favorite aspect of this product?

Templates Tool, has allowed staff to save a lot of time and prevent wasting of time by repeating the same communication to each customer, this feature allows us to send personalised templates depending on how far along the pipeline a customer is.

What do you dislike most about this product?

There isn't really something I dislike about this product to be honest, it has done exactly what promised - maybe the pricing gets more expensive with more licences but that is as expected

What recommendations would you give to someone considering this product?

10/10 would recommend if you are looking for a software that will manage your CRM in a very organised way, a must for any sales company, allows to set reminders, follow up, can use as CRM or sales pipeline in general - depending on needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Saves Time

Eric P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

A Must have For Any Successful Sales Team

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The cost as compared to all the features that one gets is unmatched. While quite a few other CRMs provide a variety of features, this does it all in one spot.

What is your favorite aspect of this product?

It's the best CRM for mobile use which makes life quite a bit easier when on the road.

What do you dislike most about this product?

It seems to go down for a few minutes once a week, which is frustrating but not a massive issue.

What recommendations would you give to someone considering this product?

Get it and don't look back because it's the best value, with mobile features, for your money.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Jeniffer L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Highly-Flexible Sales Collaboration Tool.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The ability offered by HubSpot Sales Hub for easy project workflow management, marketing content management and also excellent functions for the sales management.

What is your favorite aspect of this product?

The reports preparation through this platform and also excellent ability to gather marketing insights from various marketing platforms is effective.

What do you dislike most about this product?

There is no issues to report about the usability of the marketing solution and even for the new users getting easy is faster and very reliable training guidance provided.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub provides multiple marketing solutions like the easy lead management, team collaboration ability is amazing and the sales process monitoring with the tool is productive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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