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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Ingrid N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vinícius S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product!

Likeliness to Recommend

6 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out due to its seamless integration with the broader HubSpot ecosystem, comprehensive set of sales automation tools, and user-friendly interface designed for businesses of all sizes.

What is your favorite aspect of this product?

The ease of use and intuitive interface of HubSpot Sales Hub, which streamlines sales processes and boosts productivity for sales teams.

What do you dislike most about this product?

The reporting and analytics capabilities in HubSpot Sales Hub could be more robust and customizable to meet the specific needs of different businesses.

What recommendations would you give to someone considering this product?

Take advantage of the extensive training resources provided by HubSpot to fully leverage the features and capabilities of Sales Hub. Additionally, regularly communicate with HubSpot's support team and community forums to address any questions or challenges that arise during implementation and usage.

Pros

  • Unique Features
  • Respectful
  • Fair
  • Client's Interest First

Karthick M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Boost Efficiency, Gain Insights: HubSpot Sales Hub

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

My favorite thing about HubSpot Sales Hub is how it frees up salespeople to focus on what they do best: building relationships. By automating repetitive tasks like email sequences and data entry, Hubspot lets reps spend more time connecting with prospects and customers. This focus on human connection, along with the powerful features that support it, is what truly sets HubSpot apart.

What do you dislike most about this product?

NO dislikes, mainly the UI is very clean and let us focus on what we are up to.

What recommendations would you give to someone considering this product?

Hubspot Sales Hub is the best CRM and it is very easy to implement, It has the best user interface than any other CRM. THe learning curve for the team will also be super smooth as Hubspot itself provides Learning platforms to learn and adapt and equip itsfunctionalities.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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