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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2020

Amazing CRM with lead management.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrés Julián G.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to use, funnel vision is great

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It has one of the best free tier versions out there. I really enjoy the way you can see the leads through the funnel/pipeline, knowing exactly where they are and the actions you have to take to close the lead.

What is your favorite aspect of this product?

The funnel/pipeline view

What do you dislike most about this product?

It's costly. Once you start on the free tier, it's difficul to look somewhere else, and the cheapest paid plan is quite expensive.

What recommendations would you give to someone considering this product?

Try the free version, it's awsome. But a warning: you'll get hooked and it will be difficult to find another vender. but, if Hubspot helps you grow, I'm sure you'll be glad to pay for their CRM solution.

Pros

  • Helps Innovate
  • Enables Productivity
  • Reliable
  • Trustworthy

Cons

  • Less Generous
  • Vendor's Interest First
  • Less Friendly Negotiation

Shaunna W.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2020

Fantastic. Easy to use

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of implementation

What is your favorite aspect of this product?

The tools used to help make using the product easier

What do you dislike most about this product?

Maybe the price

What recommendations would you give to someone considering this product?

Definitely purchase. Overall it is worth it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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