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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Richard B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great all-in-one product!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

A bit more features on the marketing side.

What is your favorite aspect of this product?

The CRM integration.

What do you dislike most about this product?

That there is no pricing step between 50 and 800/month

What recommendations would you give to someone considering this product?

Know they are aiming to have you pay 10k/year for their product, but you can use a connector to use other tools and keep your costs down.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Charges for Enhancements
  • Vendor's Interest First
  • Less Generous

Lauren S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use with basic email code.

Likeliness to Recommend

5 /10

What differentiates HubSpot Sales Hub from other similar products?

Not sure haven’t had enough experience

What is your favorite aspect of this product?

Drag and drop email builder

What do you dislike most about this product?

Difficult to create journeys

What recommendations would you give to someone considering this product?

Visual journey tool

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Acts with Integrity

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Commodity Features

Norman D.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

A Great Product for CRM needs

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

What probably makes HubSpot Sales Hub special is the fact that it is more than a CRM tool. It also offers other capabilities such as sales enablement and other other great features making it a must have for business.

What is your favorite aspect of this product?

I like that is a special tool for business more so when it comes to handling sales and CRM The tool is affordable and comes with great capabilities and features The tool is easy to deploy and comes with a good User Interface

What do you dislike most about this product?

While the user interface and everything else is great, the tool takes ages to understand as it comes with so many features

What recommendations would you give to someone considering this product?

If you are considering HubSpot Sales Hub, waste no more time and deploy it. It will save you money as it houses features for different business needs more so when it comes to CRM and sales

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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