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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Angelo S.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

The #1 CRM/Automation platform out there

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

They are the leader in marketing/sales/productivity. Their products just work, their support is top-notch, and their services provide real value. While they do exactly what everybody else does, they just do it better.

What is your favorite aspect of this product?

The attention to detail. They make sure that the product not only works great, but looks great as well. It is very easy to use, straightforward, and allows you to customize it to your needs.

What do you dislike most about this product?

The same thing that everybody else says, the price. But for the services/products that they provide, the cost is justified. They have provided scaled-down versions of their software, which is great, but in order to really take advantage of its capabilities you have to be willing to seriously commit.

What recommendations would you give to someone considering this product?

Take a look at competitors because you can find scaled-down versions for cheaper. That being said, there really is no comparing HubSpot and the way they operate to anybody else. They are in a league of their own.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luiz C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The best free CRM on market!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Their unique features by free !!!!

What is your favorite aspect of this product?

It helps to serve many clients at a low cost

What do you dislike most about this product?

I fell missing some More features

What recommendations would you give to someone considering this product?

Please, use it or loose your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nabin Kumar M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

A fastest growing CRM tool for your company

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It's user interface, easy to integrate with other tools, fast and secure, best customer support, pricing, etc.

What is your favorite aspect of this product?

Easy to use interface and with hubspot academy everyone can easily learn how to grow their sales with hubspot. It helps to keep track of your daily tasks, leads and customers easily. It collects client data, sales data by integration. Can schedule social media posts or campaigns from the dashboard. With free plan you will get features to grow your business smoothly. For more lead generation and premium features they have best pricing. It gives proper insignts to the real and target users. You can boost up your sales in every corner. Customer support is great and always ready to solve issues.

What do you dislike most about this product?

This has fulfilled our all requirements whenever we need. Nothing to dislike.

What recommendations would you give to someone considering this product?

I would recommend this as it is a full featured tool for your business. It not only increase your sales but also helps to relive customer queries easily. You can manage all tickets raised by customers from singel dashboard. It detects high priority cases and inform to concern team to resolve fast and gives our customers better platform. Pricing is best among other competitors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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