What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Mohammad A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2022
Improve sales process and customer service
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The HubSpot Sales Hub helps small and large businesses manage customer connections and sales processes. It can filter potential consumers so the sales rep can target them effectively. We can track salespeople's activities and so raise sales and corporate revenue. It will also improve the organization's organizational capabilities, allowing the work team to swiftly send an email to all target groups as an advertisement or notification, and follow up if the potential client does not react, increasing the company's new business volume.
What is your favorite aspect of this product?
I enjoy that everything I need is in the prospect's or account's file in Hubspot, so I can search for things quickly. Also, the prospects and tracking email opens/clicks. Our sales team uses Hub Spot CRM to track leads, deals, and prospects. It's a decent tool with decent support. So far, it's the best. I adore Hubspot's user-friendly UI for automating workflows and sequences. I really enjoy how it works with organizing calendar meetings and creating eSignature proposals.
What do you dislike most about this product?
Overall, everything works fine, but it needs greater connectivity with other apps so the user doesn't have to repeat entries and operations, which seems pointless. I also think the mobile app needs to be improved so the user can do more.
What recommendations would you give to someone considering this product?
I recommend using it for its great benefits, as it effectively organizes the sales teams in the organization, and explains a clear work methodology for them, enabling them to follow up on the smallest details with customers, which enables them to increase the ability to target new customers and thus increase sales volume.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Carter R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Integrations and usability
What is your favorite aspect of this product?
lead management
What do you dislike most about this product?
Reporting
What recommendations would you give to someone considering this product?
If you don't have someone to manage you sales and marketing data and reporting, you'll need one.
Pros
- Security Protects
- Reliable
- Enables Productivity
- Efficient Service
Julia P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Great Platorm, Highly Reccomend
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Very intuitive CRM system, has really nice features like Deal pipeline view which allows employees to visually see a lot of information on the same page. Great CRM tool for small and large businesses alike, like nice interface, clear and concise way to organise sales pipeline and creating deals. A lot of other softwares have similiar feautures just not as fine tuned
What is your favorite aspect of this product?
Templates Tool, has allowed staff to save a lot of time and prevent wasting of time by repeating the same communication to each customer, this feature allows us to send personalised templates depending on how far along the pipeline a customer is.
What do you dislike most about this product?
There isn't really something I dislike about this product to be honest, it has done exactly what promised - maybe the pricing gets more expensive with more licences but that is as expected
What recommendations would you give to someone considering this product?
10/10 would recommend if you are looking for a software that will manage your CRM in a very organised way, a must for any sales company, allows to set reminders, follow up, can use as CRM or sales pipeline in general - depending on needs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Saves Time
