What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Leila H.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
Reliable and effective tool for communication
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Keeping track of everything in Excel became overwhelming. I switched to HubSpot because of this. HubSpot was the ideal fit for our company, allowing us to benefit from a full-featured CRM system at a moderate cost. It was the most effective tool for corporate growth and critical thinking.
What is your favorite aspect of this product?
My organization was able to use Hubspot to design new sales funnels, increase communication, and determine the best approach to communicate with our clients. It provides us with a wealth of information, not only about potential clients but also about our own internal procedures. Hubspot's most useful features are its lead management and ticketing system.
What do you dislike most about this product?
The number of contacts we have determines how many emails we can send. If we deliver a lot of them per month, we'll need to double our contact list only to send additional marketing campaigns.
What recommendations would you give to someone considering this product?
What I enjoy best is that we can get started quickly (and at a reduced cost) and get everything we need when it comes to CRM. However, the instrument has the power to evolve with us as we do. I encourage this tool to everybody who went to work to start their organization's success.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Tony D.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Outstanding product that’s free to use
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It’s free , easy to use and super powerful
What is your favorite aspect of this product?
How easy it is to use
What do you dislike most about this product?
Nothing, works perfectly for my business
What recommendations would you give to someone considering this product?
Take a long close look, it’s brilliant, but the scope can be huge. It starts for CrM only and is free for more or less unlimited users and contacts. But adding in functionality takes the price up, so consider carefully what you need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Zach M.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
Heat up your analytics!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The ease of implementation for our new team members was mindblowing. Our folks could jump in and provide valuable insights right away, without a long lead time. The visualizations cut down on time spent creating client presentations, as well.
What is your favorite aspect of this product?
Easy to understand visualizations take the guesswork out of client presentations. Once you explain that red is good, everyone's on the same page!
What do you dislike most about this product?
It could stand to have a few more features available at the free level. It is a one-trick pony at that stage, and more folks might be convinced to take the plunge if they could see that Hotjar is truly one of the most powerful weapons in your digital analytics arsenal.
What recommendations would you give to someone considering this product?
All you need to do is generate your first heatmap of your biggest client's homepage, and you'll be hooked!
Pros
- Reliable
- Enables Productivity
- Saves Time
- Continually Improving Product
Cons
- Less Efficient Service
