What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Florian P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Good CRM platform for SMEs
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's a great CRM for those looking to get started with structures pipeline management
What is your favorite aspect of this product?
The ease of use and setting it up. Their support is top-notch!
What do you dislike most about this product?
Reporting capabilities are lackluster
What recommendations would you give to someone considering this product?
Start with the free trial and see if it's a good fit for you
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Less Transparent
Connor T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2022
Pricey, but a truly elite product in the CRM space
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Quality, support
What is your favorite aspect of this product?
Simplicity and customizability
What do you dislike most about this product?
The back end can be confusing to navigate at times
What recommendations would you give to someone considering this product?
Study the training first, it can help you get up to speed quickly
Pros
- Fair
- Performance Enhancing
- Trustworthy
- Efficient Service
Cathy C.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Game-changer for us and our clients
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's not just a CRM, and it's crazy powerful in terms of it meeting Sales, Marketing, and Service needs.
What is your favorite aspect of this product?
How all the Hubs work together.
What do you dislike most about this product?
It's expensive for us as Partners, but we need all the tools in order to be able to help clients use it.
What recommendations would you give to someone considering this product?
Focus on getting rid of external tools and integrating/using HubSpot's features as much as possible.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
