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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Antonio B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use on every device

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

easy to use and install

What is your favorite aspect of this product?

CRM is the best

What do you dislike most about this product?

No integration with Microsoft Teams

What recommendations would you give to someone considering this product?

integration with Microsoft Teams

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

A platform for accelerating sales.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot maintains order and provides several organizing tools that reduce mistakes and wasted time. Its CRM is also simple to use. It's also great that people may fully customize their experiences and delve into them if they want to. Our team was able to design uniform templates for our landing sites and emails, which freed us up to concentrate on the information we were producing and disseminating.

What is your favorite aspect of this product?

Integrating Hubspot, capturing leads, and reporting data to help expand our database, increase revenue, and make wise business decisions. I've been using the software for a while and am impressed with how it's changed. We use hosting for our blog, form replies are handled by automated marketing emails, and I frequently use Hubspot Academy. Not just to learn more about the software but also to manage sales more effectively.

What do you dislike most about this product?

We have several teams at work, including developers, advertising teams, digital coordinators, and account managers. The calling feature can be complex for me at times. There are instances when the audio quality disappoints me, but there could be several reasons. It takes some time to produce, and occasionally it doesn't even create automatically, so I have to create tasks by hand.

What recommendations would you give to someone considering this product?

HubSpot is a straightforward but effective tool. On the one hand, beginners can utilise it with ease. However, it offers incredibly robust and potent functionality for experts. The most excellent feature of HubSpot is how user-friendly it is. It is simple to configure, easy to create reports and has unique filters that provide us better visibility into our sales process and stale Deals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Hamad A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best CRM System I've Ever Used

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

simplifies the process and is extremely user friendly

What is your favorite aspect of this product?

the ability to customize fields, tabs, and pipelines, allowing for deals to be entered quickly.

What do you dislike most about this product?

Sometimes my emails don't get tracked into the customer notes section.

What recommendations would you give to someone considering this product?

This isn't just a CRM, it also helps smoothen your sales process so you can manage and close more deals, in a shorter amount of time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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