What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Joseph E.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2022
Great productive for helping with sales activity
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
the sales features
What is your favorite aspect of this product?
integration with outlook
What do you dislike most about this product?
Technically it needs re-booting regularly
What recommendations would you give to someone considering this product?
make sure the outlook integration works effectively across your team
Pros
- Performance Enhancing
- Helps Innovate
- Client's Interest First
- Enables Productivity
Cons
- Leverages Incumbent Status
Phil P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2022
Industry leading CRM solution
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot offers the most comprehensive CRM solution for sales professionals at the best price in the market. Together, HubSpot Sales Hub provides more value than other competitors.
What is your favorite aspect of this product?
Lead management, lead source categories, and creating email automation for leads are the features we enjoy the most.
What do you dislike most about this product?
HubSpot could provide more hands-on customer service and support after the initial onboarding process.
What recommendations would you give to someone considering this product?
Review HubSpot, Salesforce, and at least 1-2 other sales CRM systems. In our opinion, HubSpot provides pretty much the same core features of Salesforce at a fraction of the cost.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Helps Innovate
Satyanarayen R.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Sep 2022
Great CRM to start with
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Breadth of features and cost
What is your favorite aspect of this product?
UI and Customer support
What do you dislike most about this product?
Nothing much
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Cons
- Less Friendly Negotiation
