What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Robert H.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic inbound sales solution.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Alignment with marketing platforms and website
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Requires lots of training and roll outs the more features you use and can be complex for users the more it is expanded.
What recommendations would you give to someone considering this product?
Consider your overall strategy including marketing technology, if its just a CRM you need its not lively to be the best fit as it's geared to upsell into different solutions such as inbound marketing and websites.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Less Generous
- Less Transparent
Mehbuba S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2022
Complete solution for CSM, marketing, and sales.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub helps companies grow their database, drive sales, and make intelligent decisions. It's a good fit if we don't know web design and prefers drag-and-drop landing pages and email templates. It offers a clear, easy-to-use CRM with powerful add-ons. Having used other solutions, including Salesforce, I like the filtering, task management, and integrations. HubSpot Sales Hub helps teams manage a growing contact database, follow up effectively, and report on what's working. We reap the benefits of increased visibility within our organization, more effective referrals, and improved close rates. It stands out from other CRMs.
What is your favorite aspect of this product?
HubSpot Sales Hub helps teams manage a growing contact database and follow up effectively. Its user-friendly interface makes CRM, Marketing, and integration simple to navigate and its modern-looking automation tools are simple to operate. Easy-to-use automation tools and a modern look and feel. Transparency, higher referral, and closing conversion rates are the benefits. It helped us build a strong pipeline, which allows our business as we convert leads into customers. The app's appointment reminders and organizational features are invaluable.
What do you dislike most about this product?
The Sales Dashboard needs improvement. Their app test account needs more live data interaction, making it hard to test custom apps on accurate data. If a client emails us, we import it into HubSpot manually. Even if we don't have an add-on, future thread messages will go to HubSpot Sales Hub.
What recommendations would you give to someone considering this product?
HubSpot Sales Hub helps our clients and us keep track of leads and potential clients. Plus, its paid features automate daily interaction with authorities so business owners can focus elsewhere. HubSpot's user-friendliness, ease of configuration, and excellent filters help us see our sales process and stale Deals. Excellent work, team! HubSpot Sales Hub is highly recommended.
Pros
- Reliable
- Efficient Service
- Effective Service
- Inspires Innovation
Harry R.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
A platform for accelerating sales.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot maintains order and provides several organizing tools that reduce mistakes and wasted time. Its CRM is also simple to use. It's also great that people may fully customize their experiences and delve into them if they want to. Our team was able to design uniform templates for our landing sites and emails, which freed us up to concentrate on the information we were producing and disseminating.
What is your favorite aspect of this product?
Integrating Hubspot, capturing leads, and reporting data to help expand our database, increase revenue, and make wise business decisions. I've been using the software for a while and am impressed with how it's changed. We use hosting for our blog, form replies are handled by automated marketing emails, and I frequently use Hubspot Academy. Not just to learn more about the software but also to manage sales more effectively.
What do you dislike most about this product?
We have several teams at work, including developers, advertising teams, digital coordinators, and account managers. The calling feature can be complex for me at times. There are instances when the audio quality disappoints me, but there could be several reasons. It takes some time to produce, and occasionally it doesn't even create automatically, so I have to create tasks by hand.
What recommendations would you give to someone considering this product?
HubSpot is a straightforward but effective tool. On the one hand, beginners can utilise it with ease. However, it offers incredibly robust and potent functionality for experts. The most excellent feature of HubSpot is how user-friendly it is. It is simple to configure, easy to create reports and has unique filters that provide us better visibility into our sales process and stale Deals.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity