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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Nathan G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Most reliable lead-management software around.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

While the features of Hubspot are similar to others, the ease of use is unrivaled. The ability to integrate every sales tool at hand allows us to maximize productivity.

What is your favorite aspect of this product?

I love how easy it is to integrate new leads from sourcing databases. The sales pipeline is clean, easy to read, and I love how management can easily track all team members' activity in one consolidated location.

What do you dislike most about this product?

I feel like our office is constantly dealing with glitches or downtime. I know your servers can only handle a certain amount of traffic, but it is frequently an issue at critical times. These outages can last from. few seconds to up to an hour. Sometimes Hubspot does not automatically integrate emails sent from my linked Outlook.

What recommendations would you give to someone considering this product?

Integrate as many of your sales, marketing and communication tools with Hubspot. It turns a basic program into an all-in-one work machine. We have a funny saying about living by your Hubspot, because you will find everything you need here.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Guanlin L.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

It's sales focused, but may not fit your industry

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot wins on its more modernized user interface and integration with other tools

What is your favorite aspect of this product?

HubSpot is really sales focused, with many tools provided to drive the sales result, it is definitely useful

What do you dislike most about this product?

It wasn't a dislike, just a bit disappointed HubSpot isn't sophisticated enough to cater to specific industries and data housing needs.

What recommendations would you give to someone considering this product?

If your business model is really straightforward and sales-driven, and the operation involves multiple teams or members of the team. HubSpot should be able to do plenty of good for you

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Md Abdul M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Best product for Tracking Sales & Other Admin Mana

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

You will be getting readymade solutions for Managing sales & other related to admin things in one platform & tracking is quite good in this platform. Even if you missed to followup someone it will give you reminders, best part is you can keep all the records of contacted people with there name, organization details even you can add there social profiles in it. What you think to have in a single product you will get this Hubspot. Hubspot R&DT team is covering minute-minute things in there platform.

What is your favorite aspect of this product?

I love Sales Hub its easy to access Some of its features include lead management, email tracking and scheduling, and data analytics. It is designed to help sales teams increase productivity, improve communication and collaboration, and close more deals.

What do you dislike most about this product?

Nothing to dislike in this but pricing is bit high if they can bring it down it will be easier to take more licences.

What recommendations would you give to someone considering this product?

When considering Hubspot Sales Hub, set sales goals, evaluate current tools, understand features, test & train, monitor progress, adjust accordingly, ensure integration with current software, it takes effort but can optimize sales process and help close more deals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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