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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Nicholas W.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Revolutionizes Your Sales Management

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

They have a great wraparound of services and options. The depth of the tools really makes it so you can not only manage your sales leads, but also build campaigns around how you want to reach out to your customers.

What is your favorite aspect of this product?

The quality of the sales and marketing tools. Also the ability to manage sales leads amongst your team.

What do you dislike most about this product?

I think the product would benefit from adding a recruiting arm to the program. I also think the program would benefit from adding more AI utility and ways to avoid sales and marketing email campaigns to not get flagged as spam.

What recommendations would you give to someone considering this product?

Review the options for sure, but if you can afford the program it will improve the way your business operates.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Very Inclusive and Easy to Use CRM

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Marcelo-alegría F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A fast way to increase sales

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I can specify and then continually observe what is most important to me by customizing the contact or company attributes in a single place on the left-hand side. The tasks by queue configuration and the use of notifications to promptly notify me of anything I needed to pay attention to produce the best results. It's a fantastic tool that all sales development representatives ought to use.

What is your favorite aspect of this product?

It includes WordPress, Word Tracker, Mail Chimp, and SEO software features. Hubspot is an excellent choice if you don't have much experience with web development or design and want everything in one place with a simple drag-and-drop interface for making email templates. The filters and tabs are simple to locate, and everything is in one location.

What do you dislike most about this product?

There is room for improvement in the sequence. Limiting the number of contacts per Sequence enrollment reduces the effectiveness of outbound prospecting. De-duping could be done more successfully. Duplicate leads are unpleasant because sometimes when you believe you've found a new business; you discover it already exists under a different URL. Hence, we waste a lot of time.

What recommendations would you give to someone considering this product?

The conditions are satisfied by Hubspot. The navigation is straightforward to use and fulfills all the needs. Our team can quickly call and email prospects with relevant information by using HubSpot's Sequences. Creating a sequence is straightforward when using templates. Seeing the overall opens, clicks, and answers using Analytics for Sequences is helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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