What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Aeriel Nicole T.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Most Powerful Tool for All Types of Business!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub is an all-in-one platform that provides a comprehensive range of sales tools, which include prospecting and lead tracking pipeline management, and sales tracking. This implies that instead of using various technologies that don't work well together, sales teams can manage their whole sales process within a single platform. It also includes powerful automation features and AI-powered tools that help sales teams automate routine tasks, prioritize leads, and personalize outreach. This can save time and increase efficiency, allowing sales reps to focus on building relationships with prospects and closing deals.
What is your favorite aspect of this product?
HubSpot's customer-focused approach includes tools such as live chat, email tracking, and meeting schedule. These features enable businesses to engage with their customers more easily and give a more tailored experience. In addition, we value the advanced automation features and AI-powered solutions that may help businesses save time and enhance productivity by automating mundane operations and prioritizing leads.
What do you dislike most about this product?
The fact that there are too many restrictions on the report conditions that we had to establish is what I personally dislike the most. And the availability of HubSpot's customer service is worth mentioning as not all the time there is available HubSpot support.
What recommendations would you give to someone considering this product?
Make use of the free trial. HubSpot provides a free trial period during which you can test the platform and determine whether it is a good fit for your company. Explore the features and tools during this time, and consider working with a HubSpot partner or consultant to get the most out of your trial term. Plus, invest on education and training. HubSpot provides a variety of educational offerings, such as courses, certifications, and a community forum. Consider purchasing these resources to learn more about the platform and how to properly use it.
Pros
- Helps Innovate
- Effective Service
- Inspires Innovation
- Caring
Mary Ann D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Ease of use, intuitive and user friendly
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot is a powerful marketing automation and CRM platform that has been gaining popularity in recent years. It offers a range of features to help businesses streamline their marketing efforts, improve their sales processes, and manage customer relationships more effectively. One of the key strengths of HubSpot is its ease of use. The platform is intuitive and user-friendly, making it easy for businesses of all sizes to get started with marketing automation and CRM. The platform also offers a wide range of integrations with other popular tools, including social media platforms, email marketing services, and more.
What is your favorite aspect of this product?
Workflow management and sales management
What do you dislike most about this product?
Some countries are not available for calling
What recommendations would you give to someone considering this product?
If you're looking for an all-in-one marketing automation and CRM platform that can help you streamline your marketing efforts, improve your sales processes, and manage your customer relationships more effectively, then HubSpot is definitely worth considering. HubSpot offers a comprehensive suite of tools and features that can help you attract, engage, and delight your customers at every stage of their journey. Whether you're looking to create engaging content, build targeted email campaigns, or track and analyze your website traffic and leads, HubSpot has everything you need to get the job done.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Fair
Cons
- Less Respectful
- Less Performance Enhancing
- Less Generous
Brett L.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2023
I love and have used Hubspot for many years now.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I find that it has "more" than some of the other solutions out there. It is not the cheapest on the market, but to me it is the best.
What is your favorite aspect of this product?
I love how my emails auto-magically are recorded in the customer contact profile so every engagement is available to me in a neat, clean and chronological timeline
What do you dislike most about this product?
That it doesn't support many Apple features and there is no indication of them doing so.
What recommendations would you give to someone considering this product?
If you looking for a stable, all-rounder for managing your customer relationships - Hubspot is the way to go.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
