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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Artyom C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Great SF Sales Competitor to look out for.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

very user friendly even for people with no CRM experience, this will get them rolling especially for BDRs

What is your favorite aspect of this product?

Probaly the UI and UX are great, super easy to teach people, everything is out there.

What do you dislike most about this product?

Only thing is you have to think a bit more out of the box rather than ready solutions.

What recommendations would you give to someone considering this product?

Find someone that is proficient in hubspot, or if you are quite tech savy their forums are incredibly good and people reply incredibly fast,

Pros

  • Inspires Innovation
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Performance Enhancing
  • Less Productive
  • Commodity Features

Ricardo F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Very good CRM

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Very easy to use and has a lot of capabilities

What is your favorite aspect of this product?

Simplicity of use and easy to understand

What do you dislike most about this product?

Sometimes it might get a little confusing when checking in the menus

What recommendations would you give to someone considering this product?

Go for it, it's one of the bests and most well known software for a reason, it's very good

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted May 2024

Basic CRM tool, convenient not so sofisticated

Likeliness to Recommend

5 /10

Pros

  • Saves Time
  • Respectful
  • Generous Negotitation
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features
  • Under Delivered

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