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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Melvin B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A great tool for Lead Management

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The seamless integration of HubSpot Sales Hub with the HubSpot CRM, which offers a complete sales solution, sets it apart from other products of a similar nature. The software provides many different sales tools in one convenient spot, such as email tracking, document management, and deal pipeline monitoring. Additionally, its powerful reporting and analytics capabilities offer insightful information about sales performance and aid in the optimization of sales plans for better outcomes.

What is your favorite aspect of this product?

My favorite feature of HubSpot Sales Hub is its robust CRM integration, which makes it possible to oversee customer interactions and sales activity in real time and in one location. The platform's automation tools, like email templates and sequences, save waiting time and increase effectiveness when contacting prospects. To analyze sales success and make data-driven decisions, the powerful analytics and reporting tools offer invaluable insights.

What do you dislike most about this product?

I find HubSpot Sales Hub's pricing structure to be the thing I detest it the most because it might be expensive for startups or small enterprises with tight budgets. In addition, even while the platform offers a variety of capabilities, some advanced functionalities can call for additional add-ons or upgraded plans, raising the entire cost. Last but not least, learning how to fully explore and use all of the tools and features offered can be time- and effort-consuming for novice users.

What recommendations would you give to someone considering this product?

If you're thinking about using HubSpot Sales Hub, I'd advise you to make the most of the platform's CRM connectivity and use all of its robust sales capabilities for efficient workflows. To make sure the pricing options match your wants, criteria, and budget, it's critical to carefully assess your company's needs. The platform's potential will be maximized and greater sales results will be generated by spending time on training and becoming familiar with its features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicole H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

used to work well but competition has crept up

Likeliness to Recommend

5 /10

What differentiates HubSpot Sales Hub from other similar products?

first one i used, not sure

What is your favorite aspect of this product?

lead generation

What do you dislike most about this product?

it is outdated

What recommendations would you give to someone considering this product?

look at the competition

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark C.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

All-in-one marketing platform

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is unique compared to other CRM software because of its user-friendly interface, robust set of sales tools, and deep integration with other tools. Its free version also provides many features that other CRM tools require paid subscriptions for.

What is your favorite aspect of this product?

its all-in-one approach, which provides businesses with a comprehensive suite of tools for our marketing and sales team,

What do you dislike most about this product?

It's pricing, it's expensive, especially for small businesses or a start up/

What recommendations would you give to someone considering this product?

Invest in training: To maximize the benefits of HubSpot, consider investing in training for yourself and your team to ensure that everyone is comfortable using the software and can take full advantage of its features. They have free training in the knowledge base section. Also, take advantage of the free trial: HubSpot offers a free trial period, so take advantage of it to get a feel for the software and its capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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