What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Sam K.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Jun 2023
Easy to use, great features!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to use, complete integration of third-party apps.
What is your favorite aspect of this product?
Ease of use, reports are easy to understand.
What do you dislike most about this product?
Occasional issues with fb messenger integration.
What recommendations would you give to someone considering this product?
give it a try, it will make your improve day-to-day task flow
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
INES B.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Jun 2023
good product
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
we can work toguether sharing information
What is your favorite aspect of this product?
good good good very good
What do you dislike most about this product?
the dashbord
What recommendations would you give to someone considering this product?
yes all good
Pros
- Acts with Integrity
- Trustworthy
- Saves Time
- Respectful
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Productive
Tyler M.
- Role: Sales Marketing
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2023
Overall, HubSpot CRM is powerful & user-friendly
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It offers a centralized database where businesses can store and manage their customer information, including contact details, communication history, and deal stages.
What is your favorite aspect of this product?
integration allows for seamless data flow and collaboration across different teams
What do you dislike most about this product?
nothing. it works great
What recommendations would you give to someone considering this product?
HubSpot CRM offers basic reporting and analytics features to help businesses gain insights into their sales performance and identify areas for improvement. While the reporting capabilities may not be as robust as some standalone CRM solutions, they provide sufficient data to track key metrics and make informed business decisions.
Pros
- Helps Innovate
- Trustworthy
- Client Friendly Policies
- Fair
