What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Hasan H.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jun 2023
Hubspot is a very basic yet user friendly CRM
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It’s more transparent and user friendly.
What is your favorite aspect of this product?
Lead management and the feature to see the working on the leads by other team members
What do you dislike most about this product?
It still needs more functions
What recommendations would you give to someone considering this product?
Yes, it a very diverse and useful CRM for startups to manage their team’s leads
Pros
- Transparent
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Leverages Incumbent Status
- Vendor Friendly Policies
Jenny J.
- Role: Operations
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
It´s nicely organized, very manageable.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I can´t say that I have used any other like this. But I really think Hubspot is the greatest. I have worked with it extensively, looked through training manuals, done quizzes and an exam. There are endless possibilities I think, and so much to learn. I´m amazed everytime I find something new I can implement to my team.
What is your favorite aspect of this product?
The connections between all records - and automation fill for reports, quotes and proposals. I also like the association feature, makes it easy to trace and follow emails, projects, deals etc.
What do you dislike most about this product?
It goes hand in hand, the associations sometimes comes in automatically when creating emails and it autofills to all deals involved with that person, and I wish yes and no, it should not. Always need to doublecheck that before.
What recommendations would you give to someone considering this product?
Although it is easy to update and change your way of business set up, make sure you have a set idea of how to create your companies and contacts before starting. What characteristics are important to have? We have had to update and do changes because we were stuck on using the pre-settings at first but then we saw the endless possibilities to add on and now we strive to make it better for us and make it the best for us specifically. Customer support is one click away, or a phone call away when you get into a halt and cannot figure out something. They are very competent and helpful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hong D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to deploy and easy to use!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease of use
What is your favorite aspect of this product?
Simple to understand UI for even new users
What do you dislike most about this product?
Costs for features
What recommendations would you give to someone considering this product?
Its easy to deploy and use compared to other CR.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Cons
- Charges for Enhancements
