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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Ajitkumar K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Enhanced Email Tracking tool

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

They have more detailed tracking insights, such as how much time spent reading emails or engagement heatmaps or website visited

What is your favorite aspect of this product?

Automated transcripting of calls and videos for intro calls and demos

What do you dislike most about this product?

Mobile version needs to be upgraded with same feature of desktop

What recommendations would you give to someone considering this product?

My company has been working more efficiently and effectively within HubSpot Sales Hub.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Generous Negotitation

Peter R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Highly Effective CRM platform!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

It’s user-friendly and offers powerful automation features without requiring extensive technical skills. Additionally, its built-in CRM is free, scalable, and easily customizable, making it a flexible solution for businesses of all sizes.

What is your favorite aspect of this product?

The integration between sales and marketing data helps to create a unified customer view, which improves personalization and conversion.

What do you dislike most about this product?

The pricing can quickly become expensive as you scale up, especially if you require premium features or access to advanced reporting.

What recommendations would you give to someone considering this product?

The more integrated your tools are, the more value you’ll get from HubSpot by creating a seamless workflow across departments.

Pros

  • Effective Service
  • Altruistic
  • Friendly Negotiation
  • Security Protects

Aniruddh B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

"Feature rich fantastic all-in-one sales platform"

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

- number and quality of features - value for money

What is your favorite aspect of this product?

- love the reporting and analytics

What do you dislike most about this product?

- trial could be for longer

What recommendations would you give to someone considering this product?

- set up the whole system during the trial period itself to test out your use cases

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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