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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Paulette P.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Product!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use. Very user-friendly and intuitive. Minimal training is needed.

What is your favorite aspect of this product?

Knowing an email has been opened and when.

What do you dislike most about this product?

I'd like more customizable fields.

What recommendations would you give to someone considering this product?

Checks all plans before purchase.

Pros

  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation
  • Helps Innovate

Gaurav S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Amazing CRM with cool features.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The differentiator I see as its seamless integration between HubSpot's Marketing, Sales, and Service Hubs makes it a more unified platform for businesses.

What is your favorite aspect of this product?

My favorite aspect is its user friendly UI. I am fan of hubspot UI as its really user friendly and designed very nicely.

What do you dislike most about this product?

I dislike it always gives us performance issues, our users have reported occasional slowdowns and performance hitches, especially as the amount of data stored in the system grows.

What recommendations would you give to someone considering this product?

I will recommend someone who is looking for this product is take advantage of free trials of product. Hudspeth often does that you just need to ask them.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good marketing tool for lead engagement

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

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