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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Drew M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

This makes my day-to-day much easier

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It's easy to use

What is your favorite aspect of this product?

Doesn't take long to figure out

What do you dislike most about this product?

Reporting sometimes glitches on me

What recommendations would you give to someone considering this product?

Try it out!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zach S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Very helpful in tracking our clients and deals

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It was quite easy to integrate with our current technology

What is your favorite aspect of this product?

It very clearly identifies my tasks and client statuses

What do you dislike most about this product?

Some features I wish were a bit better with Mac

What recommendations would you give to someone considering this product?

Research integrations and ensure this fits what you're looking to get

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Liam C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to use- very direct.

What is your favorite aspect of this product?

So easy for following steps in sales.

What do you dislike most about this product?

I do not dislike anything.

What recommendations would you give to someone considering this product?

If you want an easy and efficient way of working this is a no brainer!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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