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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Sahithya V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Great Product and Very User Friendly

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Features of Hubspot is more advanced when compared to the other software products in the market. So far this is the one best platform that I have used for Lead Management and Sales Tracking. Hubspot CRM has everything you need to track your daily progress in terms of your work or business. Also it has everything the Sales and Marketing Team needs. Many of the Sales Hubs Tool is available for free here.

What is your favorite aspect of this product?

CRM on the whole is great for managing my daily tasks.

What do you dislike most about this product?

Nothing much. Its just a month since I am using the CRM so I don't find anything negative about this product. May be finding or searching for a Lead which is already updated on the CRM is a challenging task for me.

What recommendations would you give to someone considering this product?

Go for it! One of the Leading and Best CRM

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Easy to use but there are systems that do the same

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mary L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product, highly recommended!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot has helped our business grow with very easy to use sales, marketing and contact data all in one place.

What is your favorite aspect of this product?

How easily all the different bits of data are organized and connected all together.

What do you dislike most about this product?

The HubSpot calling feature needs expanded functionality such as voicemail and a switch board.

What recommendations would you give to someone considering this product?

It''s a great product, spend some time in the HubSpot education centre before trying to set it up. For maximum benefit plan on buying all the components. Maintain a separate phone service or integrate a dedicated phone service as the HubSpot calling feature lacks key functions for a business phone line.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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