What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Jutta v.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great product, good support of SDR processes
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease of use, transparency
What is your favorite aspect of this product?
Ease of use, adaptability
What do you dislike most about this product?
Integration with Pipedrive
What recommendations would you give to someone considering this product?
Great CRM System - recommended
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
jamie w.
- Role: Finance
- Industry: Agriculture
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2023
easy t use no issues no problems helps me sales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
easy to use and no glitching
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
nothing really
What recommendations would you give to someone considering this product?
lots of options for you team to peform hghly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Marissa R.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2023
Unique features, fantastic for Sales Support
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's a great tool to help sales professionals stay organized, keep track of leads and data stats. I can pull any type of data to understand team performance.
What is your favorite aspect of this product?
Cloud based sales organization allows us to access it anywhere
What do you dislike most about this product?
Can be challenging to import data at times and it sometimes unavailable,
What recommendations would you give to someone considering this product?
Make sure you have the team and leadership buy in before you start implementing
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
Cons
- Commodity Features
- Less Effective Service
- Vendor Friendly Policies
