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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Sunil D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Comprehensive but not very intuitive

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Very comprehensive and best suited for smb selling to enterprises. Powerful workflow automation Full suit of product Powerful custom fields and validation

What is your favorite aspect of this product?

Developer friendly well structured data modeling Easily integrates with other tool Detailed api at no extra cost Inbuilt Powerful dashboard builders

What do you dislike most about this product?

Sometime slow to switch screens. Not very intuitive to use a lot of technicalities in configuration.

What recommendations would you give to someone considering this product?

Perfect for organisation of small medium size who have it division and integration requirment to crm

Pros

  • Reliable
  • Unique Features
  • Over Delivered
  • Transparent

Jyoti B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use and user friendly interface

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

It has all-in-One Integration and User-Friendly Interface. Its offers robust email tracking and sequencing capabilities. The ability to monitor email engagement and set up automated sequences for follow-ups distinguishes it from competitors.

What is your favorite aspect of this product?

All-in-One Integration

What do you dislike most about this product?

As of now, I haven't identified any drawbacks or cons with HubSpot Sales Hub

What recommendations would you give to someone considering this product?

If you are looking for all in one solution for lead management , social media and email solution then go fir it.

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair

Mansi S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Marketing and CRM tool

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out from the other products in market for various reasons such as: - Easy implementation of HubSpot and its integration with HubSpot's ecosystem. - One stop solution for the prospecting of leading to lead nurturing. - Email creation, drip mails and tracking analytics from mail is really easy in HubSpot, one can even create design mail in fraction of few minutes. - Creating CTA's and placing them on website/webpages is far easier with HubSpot in comparison to other tools.

What is your favorite aspect of this product?

The favorite aspect is that it is all in one platform for sales, marketing and CRM. Along with that creating and sending a mail from HubSpot is my personal favorite aspect as one has n number of templates available in HusSpot.

What do you dislike most about this product?

There is nothing as such to dislike though the cost is bit on higher stage. That's the only thing that I can think of as of now.

What recommendations would you give to someone considering this product?

If you are looking for single software for all your Sales, Marketing and CRM needs then HubSpot is the one. You should definitely go for it. Take the trial it will automatically convince you towards the product.

Pros

  • Enables Productivity
  • Unique Features
  • Client Friendly Policies
  • Fair

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