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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Sunil D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Comprehensive but not very intuitive

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Very comprehensive and best suited for smb selling to enterprises. Powerful workflow automation Full suit of product Powerful custom fields and validation

What is your favorite aspect of this product?

Developer friendly well structured data modeling Easily integrates with other tool Detailed api at no extra cost Inbuilt Powerful dashboard builders

What do you dislike most about this product?

Sometime slow to switch screens. Not very intuitive to use a lot of technicalities in configuration.

What recommendations would you give to someone considering this product?

Perfect for organisation of small medium size who have it division and integration requirment to crm

Pros

  • Reliable
  • Unique Features
  • Over Delivered
  • Transparent

André B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

User friendly tool, very helpful to manage sales

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

User friendly tool

What is your favorite aspect of this product?

Very easy to manage my daily sales tasks and to manage pipeline

What do you dislike most about this product?

So far I do not have anything I dislike about the tool

What recommendations would you give to someone considering this product?

Definetly go ahead. Super useful to improve sales performance of your organization

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jyoti B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use and user friendly interface

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

It has all-in-One Integration and User-Friendly Interface. Its offers robust email tracking and sequencing capabilities. The ability to monitor email engagement and set up automated sequences for follow-ups distinguishes it from competitors.

What is your favorite aspect of this product?

All-in-One Integration

What do you dislike most about this product?

As of now, I haven't identified any drawbacks or cons with HubSpot Sales Hub

What recommendations would you give to someone considering this product?

If you are looking for all in one solution for lead management , social media and email solution then go fir it.

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair

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