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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Anurag P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

"Adaptability no matter your location."

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is different from others because it's easy to use, works well with other HubSpot tools, and has lots of useful features. It helps sales teams automate tasks, track performance, and customize the tool to fit their needs, making it a great choice for managing customer relationships.

What is your favorite aspect of this product?

My favorite aspect of this product is how it brings together all the activities of our Revenue and Customer Success departments in one convenient hub. The user-friendly interface makes it easy to navigate, and what I love most is the effective analytics tools and automation features.

What do you dislike most about this product?

I hope for a more user-friendly experience in data extraction. Occasionally, it seems challenging to extract specific details based on certain fields, making the process feel somewhat daunting.

What recommendations would you give to someone considering this product?

Explore the user-friendly features, leverage the analytics tools, and ensure ease for a more seamless experience with HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Edgar C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Reliable product with tons of functionality

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Reliable and great support when needing guidance on the project.

What is your favorite aspect of this product?

Pipeline reviews and forecasting have been great as a remote manager

What do you dislike most about this product?

It can escalate in cost when managing tons of marketing contacts. We are always looking for a way to keep our marketing contacts low

What recommendations would you give to someone considering this product?

Make sure it is for you and in your future growth. Seems difficult to escape from once your company relies on Hubspot

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Caring

Ana Carla R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Meet all my needs!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Its difference is ease of usability.

What is your favorite aspect of this product?

Data import.

What do you dislike most about this product?

Data table architecture could be of better visualization for a developer.

What recommendations would you give to someone considering this product?

For small, medium and even large companies. The price is affordable and serves very well. It's definitely worth purchasing a license!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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