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Train Managers to Adopt an Informed Trust Approach

Build trust in your organization to drive engagement and organizational results.

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Contributors

  • Melodie Barnett, Managing Partner and Change Communicator, Pivot Communications Inc., Author, “An Honest Living: Be Wildly Successful Without Being a Jerk”
  • Kent Flint, VP, Human Resources, Real Estate Webmasters
  • Patti Gonzales, SVP HR & Accounting, Capital Farm Credit
  • Heather Hochberg, Senior Director & Executive Coach, Graham Holdings Company
  • Nadia Keshavjee, Global HR Director, Business for Social Responsibility Inc.
  • Kelly Pfeiffer, HR Manager, ADB Airfield Solutions
  • Nan Russell, Author & Speaker, “Trust, Inc.”
  • Bob Whipple, CEO, Leadergrow

Your Challenge

Trust drives engagement through employee empowerment. However, leaders are sometimes reluctant to give trust to employees.

Our Advice

Critical Insight

Trust is a willingness to give up control due to a belief in the creation of a particular outcome, with consideration given to risk. This requires moving from paternalism to partnership. To put trust into action requires an informed approach to minimize the inherent risk in trusting others.

Impact and Result

Training on informed trust will help leaders accurately assess the trust environment and apply appropriate trust techniques. Training components include:

  • Practical application of the informed trust model to increase employee empowerment.
  • A comprehensive overview of each component of the informed trust model: Assess, Give, and Verify.

Research & Tools

Guided Implementations

This guided implementation is a four call advisory process.

Guided Implementation #1 - Customize training and determine metrics

Call #1 - Review Informed Trust Model to gain a better understanding.
Call #2 - Discuss considerations for customization of training deck.

Guided Implementation #2 - Prepare logistics for training

Call #1 - Identify appropriate metrics.
Call #2 - Develop a communication plan.