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Return-to-the-Workplace Playbook

Anticipate and plan to bring employees back onsite.

  • There are currently multiple vaccines for COVID-19, but uptake around the world varies. Balancing the protection of employees in a workplace with employees’ privacy and rights poses an issue.
  • Organizations need to put protocols in place to ensure the health and safety of anyone accessing the workplace and to prevent outbreaks. Protocols require organizations to assess and modify current operations and workplace layouts.
  • Organizations operating in different regions may have different federal and local public health restrictions and COVID-19 guidelines and be in different stages of the pandemic.
  • This disruption may be greater or lesser across work units within an organization, requiring different work units to operate in different ways or at different times.

Executive Summary

Critical Insight

Workplace changes spurred by the realities of COVID-19 have been so seismic it is highly unlikely things will go back to the way they were before.

Impact & Result

  • Review key factors and determine how to bring employees back to the workplace, prioritizing first by work units and then by employee segments.
  • Maintain awareness of public health requirements and legislation when designing return-to-the-workplace protocols, including actions to address employee-specific challenges.
  • Finally, create a plan with key triggers and be prepared to iterate.

Research & Tools

1. Identify and prioritize work units and employee segments

Analyze, identify, and prioritize work units and employee segments to return to the workplace.

2. Build the return-to-the-workplace plan

Update and tailor workplace protocols and finalize the return-to-the-workplace approach.

3. Prepare to support employees through the transition

Create a detailed return-to-the-workplace plan and communications and monitor the success of the plan.

Return-to-the-Workplace Playbook enlarged preview