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Harness the Potential of AI in HR

Focus HR resources to maximize HR capabilities and support the organization through technological disruption.

Unlock This Blueprint
  • Organizations do not know how to optimize AI tools and products (e.g. chatbots) or manage their use.
  • There are significant risks, biases, and inaccuracies in AI use, and employees lack the skills and competencies needed to maximize the benefits of this technology while minimizing the risks.
  • The technology is changing rapidly; new and updated products and solutions are becoming available constantly.

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Speak With An Analyst.

  • Get on-demand project support
  • Get advice, coaching, and insight at key project milestones
  • Go through a Guided Implementation to help you get through your project
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Our Advice

Critical Insight

Advancements in AI technology are fundamentally changing how organizations approach and conduct work. HR is an integral partner as organizations adapt to new ways of working by supporting the development of skills needed to leverage this evolving technology and empowering employees to embrace the opportunities presented by changes in their roles.

Impact and Result

HR is a key partner in supporting the evaluation and implementation of AI throughout the organization. By defining and piloting use cases within the HR function, HR leaders can build the organization’s capability to maximize the benefits of this technology and empower employees to effectively leverage the available tools.

Harness the Potential of AI in HR Research & Tools

1. Define AI use cases in HR

Identify key players, evaluate organizational and HR strategy, conduct a swot analysis, gather feedback, and prioritize HR capabilities to determine application for AI use cases in HR.

Harness the Potential of AI in HR Storyboard
Harness the Potential of AI in HR Executive Briefing
AI Workbook
Standard SWOT Analysis Template
AI in HR Primer & Use Cases Catalog
Case Study: AI in HR Use Cases

2. Pilot and launch AI use cases

Create guidelines for AI use in HR, pilot the AI use case, and identify the skills, knowledge, and behaviors needed to optimize AI.

Standard Focus Group Guide
HR Metrics Library
Key Skills for AI Infographic

3. Support the organization in implementing AI

Develop a policy on the acceptable use of AI, conduct a risk assessment across the organization, empower employees to leverage AI, and conduct workforce planning to anticipate future needs.

Acceptable Use of Generative AI Policy Template
Internal Communications Guide Template
Think Critically to Elevate Your Approach to AI – Guide
Write Effective AI Prompts – Guide

4. ​McLean Academy Learning Snapshots

Watch this learning snapshot for an introduction to thinking critically when using AI: Learning Snapshot – Think Critically When Using AI

Watch this learning snapshot for an introduction to the seven essential skills for an AI-enabled workforce: Learning Snapshot – The Seven Skills for an AI-Enabled Workforce

Unlock This Blueprint

AI for HR

Please to access this McLean Academy course
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McLean & Company is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

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HR Certification Institute's® (HRCI®) official seal confirms that McLean & Company meets the criteria for pre-approved recertification credit(s) for any of HRCI's eight credentials, including SPHR® and PHR®.

How to complete this course:

Use these videos, along with the project blueprint deck above, to gain an understanding of the subject. Start with the Introduction, then move through each of the course modules. At the end of each module, you will be required to complete a short test to demonstrate your understanding. You will complete this course when you have completed all the course tests.

  • Number of Course Modules: 4
  • Estimated Completion Time: 1.5 hours

Learning Outcome

In this course, learners will discover how to initiate and develop AI projects within HR. The course begins by introducing the potential benefits and risks of using AI in HR. Next, learners will review strategies for aligning AI applications with their HR and organizational goals. Building on this foundation, they will identify high-impact HR use cases for AI and learn the steps for piloting these use cases effectively.

Learning Objectives

By the end of this course, learners will be able to:

  • Describe the opportunities and challenges AI presents for HR.
  • Draft guiding principles for AI that align with their organization's HR strategy, culture, and values.
  • Identify AI use cases within HR.
  • Develop an action plan for piloting a AI use case.

All of our McLean Academy courses have closed captioning available. To turn this function on, click on the C.C. in the bottom right corner of the video screen and click "English" on the options that pop-up.

Course Modules

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Introduction

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Module 1

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Module 2

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Module 3

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 3-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Define AI use cases in HR
  • Call 1: Discuss organizational and HR strategy to inform the purpose and guiding principles for AI.
  • Call 2: Conduct a SWOT analysis and gather feedback from employees for AI use cases in HR.
  • Call 3: Prioritize HR capabilities and determine application for use cases.

Guided Implementation 2: Pilot and launch AI use cases
  • Call 1: Identify guidelines for AI use in HR use cases.
  • Call 2: Discuss the launch of the AI use case pilot.
  • Call 3: Determine the skills, knowledge, and behaviors needed to optimize AI.

Guided Implementation 3: Support the organization in implementing AI
  • Call 1: Discuss the terms of the policy for acceptable use of AI and conduct a risk assessment for use cases across the organization.
  • Call 2: Discuss how to empower employees to leverage AI.
  • Call 3: Review workforce planning process to anticipate future needs.

Contributors

  • Glen Cathey, SVP, Consulting Principal Talent & Digital Strategy, Randstad
  • Sarah Lebovitz, Assistant Professor, University of Virginia
  • Steven Miller, Founding Dean, Professor, Consultant, Singapore Management University
  • Todd Mitchem, EVP Learning & Development, AMP Learning and Development
  • Mark Oehlert, Formerly of Unity and Amazon
  • Ugo Orsi, Chief Customer Officer, Digitate
  • Tim Sacket, President, HRU Technical Resources
  • Irina Sedenko, Director Research & Advisory Data Science, Info-Tech Research Group
  • Priya Tahiliani, Specialist HR Technology, NOVA Chemicals
  • Bill Wong, Principal Research Director AI and Data Analytics, Info-Tech Research Group

Related Content: HR Technology

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