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How We Deliver
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Learning & Development - Tools & Templates

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Foster Conversations to Understand External Customer Needs Infographic This infographic provides leaders with advice on how they can help their internal-facing teams understand external customer needs. It also provides questions they can share...
Four Tactics to Help Your Internal-Facing Team Understand External Customer Needs Infographic This infographic provides leaders with advice on how they can help their internal-facing teams understand external customer needs by providing them with actionable advice...
Confidence Builder – Monthly Template This tool will help leaders take small steps to recognize and manage self-doubt, reflect on strategies that were effective and help them identify their goals to gradually...
Build Confidence Through Self-Regulation and Positive Self-Talk – Infographic This infographic offers leaders practical strategies and examples for building confidence and addressing imposter syndrome through self-regulation and positive self-talk in...
Handbook: Build Your Generative AI Skills for the Workplace Use this handbook to reinforce key concepts and support activities in the Build Your Generative AI Skills for the Workplace training.
Learning in Action: Build Your Generative AI Skills for the Workplace Use this Learning in Action sheet to summarize key points from the Build Your Generative AI Skills for the Workplace training deck.
Think Critically About Complex Situations Template Share this tool with emerging leaders to help them think critically to break down nonlinear problems and understand causal relationships between factors in order to propose...
Challenge Yourself to Think Critically Infographic This infographic provides emerging leaders with questions they can reflect on and ask others to enable their critical thinking through curiosity.
LMS Download: Understand the Potential of AI in HR This interactive eLearning module explores potential AI applications in HR, and addresses key integration considerations. It is intended to interact seamlessly with your...
LMS Download: Introduction to AI for HR This interactive eLearning module focuses on building foundational understanding of key AI concepts and HR's pivotal role in AI implementation within organizations. It is...